
For many companies, the decision to use webinars is based on enhancing workflow and cutting cost. It is clear, however, that video conferencing services has many real world applications as well. The most obvious benefits of utilizing these tools are really just the tip of the iceberg. One recent example of this is an undertaking by the National Family Caregivers Association (NFCA) in Suffolk with using webcast to disperse information.
In November, the NFCA in collaboration with Home Instead Senior Care put on free web conferencing. The aim was to help families coping with caring for elderly parents to make decisions and understand potential problems. The 45-minute online conference addressed vital issues and featured well known professionals in the field of senior care.
Senior care is a growing concern in the US. Using webinar software to enhance care and making decisions is a giant step in the right direction. The facilities of a good video conferencing software can also be applied to other areas. These include:
Distance education
Sales team mobilization
Product promotion
Customer service
Staff training
Technical support
Other areas of the health care sector can also be improved by the use of a video conferencing system. Todays web conference systems are pricey as earlier. Providers like RHUB Communications have created products that give any company or organization the ability to be flexible.
The web conference systems today are based on speed, reliability, and enhanced communication. Some of the features of the best web conference services are:
Remote desktop control
Multi-tiered tech support
Recording of conferences or webinars
File transfer and remote printing
A web conference like the one put on by the NFCA creates opportunities for others facing similar situations. Not surprisingly, the decision to have the web conference was largely influenced by the current economic climate.
Users today have the option of hosted services, downloadable software or self hosted, in house solutions. RHUB appliance is an example which many companies find to be preferable to hosted solutions. However, even the most basic web conference systems have helped companies streamline their operations and improve productivity.
This will no doubt set a new trend for other cash strapped communities looking to provide care for the elderly. Special needs organizations, private health care facilities and similar groups could also explore the use of online conferencing for delivery of information.